Privacy Policy

Last updated: 9/25/2026

1. Information We Collect

We collect information you provide directly:

  • Account Information: Name, email, phone number, company name
  • Carrier Information: KYC documents (ID, vehicle documents, proof of residence), truck specifications, capacity
  • Load Information: Pickup/delivery locations, cargo details, dates, pricing
  • Communications: Messages, feedback, and support requests

2. How We Use Your Information

We use collected information to:

  • Operate and maintain the platform
  • Facilitate connections between Customers and Carriers
  • Verify carrier identities and credentials
  • Process subscriptions and payments
  • Send important notifications and updates
  • Improve our services and user experience
  • Enforce our terms and prevent fraud

3. Information Sharing

We share information in the following circumstances:

  • Between Users: When a load is accepted, contact details are shared between Customer and Carrier
  • Service Providers: Third-party services that help us operate the platform
  • Legal Requirements: When required by law or to protect our rights

We do NOT sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability

7. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings.

8. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the platform or via email.

10. Contact Us

For privacy-related questions or to exercise your rights, please contact us through the platform's issue reporting feature.